It is the policy of PsychEdCourses™ to offer mental health professionals quality continuing educational courses at the lowest possible cost in a convenient and accessible format.
Customer satisfaction is an important goal for us, and we pledge to make every reasonable effort to achieve it. Your questions, comments, and suggestions are always welcome. To contact us, please send us an email message. You should receive a response to your message within 24 hours of receipt, during normal business hours, Monday - Friday, 9AM - 5PM EST.
Administrator, Katherine Cabaniss, Ph.D.
Privacy
Protecting your privacy is a responsibility PsychEdCourses™ takes seriously. That's why we selected PayPal to ensure your purchase here is safe and secure. PayPal serves as a layer of security between buyer and seller. PsychEdCourses™
never has access to, nor knows, what funding source you use to make your purchase. PayPal uses the Secure Sockets Layer protocol (SSL), with an encryption key length of 128-bits (the highest level commercially available). You do not need to have a PayPal account in order to make purchases with your credit or debit card at PsychEdCourses™.
Course records, including customer name, course title, CE credits awarded, and date of completion are securely maintained for five years, the maximum period required by our accrediting organization, NBCC.
Refunds/Exchanges
An exchange or refund may be made within 45 days of purchase for any course for which a registered exam has not been submitted for evaluation. For a refund or exchange, please contact us with your request. Your request will be processed within 24 hours of receipt, during regular business hours.
Once a registered exam has been taken for CE credit, no refund or exchange is available.
ADA Policy
PsychEdCourses™ encourages person’s with disabilities to contact us concerning any assistance needed in order to utilize our online services. We will make every reasonable effort possible to accommodate those needs. It is our commitment to endeavor to make PsychEdCourses™ accessible to everyone. Please send your request for accommodation to our Administrator.
Disclaimers
PsychEdCourses™ does not provide warranties of any kind, including freedom from errors in website materials, timeliness, or reliability of published content, nor freedom from computer viruses. Information provided by PsychEdCourses™ is intended for educational purposes only to qualified mental health practitioners, and is never intended as a substitute for professional help. All materials/web content on PsychEdCourses™ is copyrighted, and may be used as specified for educational purposes by registered members only. Personal information requested by PsychEdCourses™ is used to ensure paying customers receive credit for successfully completed coursework, and is never sold to other businesses or organizations, nor shared with individuals not employed by PsychEdCourses™ unless compelled by law for criminal investigations, such as credit card fraud, or ethical infractions under investigation by regulatory boards.
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